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Are browsewrap agreements enforceable in e-commerce?

 
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JacksonOtis



Joined: 01 Apr 2025
Posts: 20

PostPosted: Tue Aug 26, 2025 7:22 am    Post subject: Are browsewrap agreements enforceable in e-commerce? Reply with quote

I run an online store and have terms of service linked in the footer of my website. Customers never actively click to accept them - they just shop. If a dispute arises, will those terms protect me?
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uyigecur79



Joined: 22 Apr 2025
Posts: 15

PostPosted: Tue Aug 26, 2025 7:28 am    Post subject: Reply with quote

Browsewrap agreements (where terms are just posted) are notoriously weak in court. Without clear evidence that customers saw and accepted the terms, judges are reluctant to enforce them. A much safer approach is clickwrap - require users to check a box or click “I Agree” before completing checkout. Check this guide: https://coupsmart.com/ . This creates an affirmative record of consent and greatly improves enforceability, giving your business stronger legal protection.
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